The client journey

By now you’ll have a good idea of how we approach client relationships and provide advice. There may be some unanswered questions about the detail or timeline.

We’ve broken down the process to hopefully give you a better understanding of what actually happens at each stage and why. We tend to stick to the process because it works but it’s not set in stone.

The five steps to your financial plan

1. Exploratory meeting

At our initial meeting, we take the time to listen to you. We explore your current situation to get to the core of what you want from financial planning. We invest this time to build trust and obtain the hard facts and also the softer personal preferences. We then explain our thinking around the possible solutions. If we can’t add value, then you don’t have to proceed and there is no cost to you.

2. Analysis of where you are now

We take the time to thoroughly analyse your current financial situation. Your existing assets and income are then reconciled against your objectives. Using our knowledge and expertise we will then research potential solutions to best meet your needs.

Our initial review findings and indicative advice are set out in a scoping document along with the costs to proceed. Everything up to and including this is at our cost and you will not be charged.

3. Our recommendations

Following our comprehensive analysis we create a bespoke financial plan, recommending the best financial solutions to achieve your goals. We’ll take you through your report step-by-step, detailing what you need to do now and in the future and the full costs for doing so. You can then take the report away for consideration before agreeing to move forward to stage four.

4. Implementation and getting underway

Once you have taken the time to go over your bespoke financial plan and you feel you can make a fully informed decision to proceed, we will begin the process of implementing our recommendations. We will assist you in completing the paperwork and ensuring  your applications are processed for the relevant accounts. We’ll help and guide you with regular updates until implementation is complete.

5. Progress review and staying on course

Implementation is simply the starting point of your financial plan. Ongoing progress reviews are an essential part of the journey thereafter.  We need to keep abreast of the inevitable change life brings and recommend appropriate revisions needed to keep you on track.

Testimonials

My previous adviser came across as not wanting to give me advice, and I knew I needed to do some financial planning but couldn’t see the link between planning and my desired outcomes. Kenny came in and brushed those concerns aside.
Kenny recommended a strategy that was best suited to me and meeting my goals. It felt like Kenny was on the journey with me, reviewing my goals and attitudes to risk. I didn’t feel alone with Kenny.

D MUNRO

GLASGOW

I started investing small amounts into my pensions, but wasn’t convinced I was investing correctly if I was to meet my goal of retiring before 60.
Kenny I and discussed my goals and my current finances to ensure my ongoing plan was affordable. The relationship I developed with Kenny has helped immensely, as it feels like a partnership in which I have input, but all the hard work is done by Kenny and his team. The long-term results have been great as a result of this relationship.

MR ANDREWS

NORTH AYRSHIRE

I wasn’t able to give much time to my finances, and had no idea how to maximise them. I was at a crossroads and seriously needed to look at my long term planning.
I felt my finances were more complex than necessary, and it made me feel nervous and anxious. There were too many policy options to consider.
Kenny took an overall view and came up with a simplified, better performing plan with everything under one umbrella. Kenny took the worry off my shoulders, meaning I’m now far less stressed about my finances.

D SCOTT

NORTH LANARKSHIRE

My previous adviser came across as not wanting to give me advice, and I knew I needed to do some financial planning but couldn’t see the link between planning and my desired outcomes. Kenny came in and brushed those concerns aside.
Kenny recommended a strategy that was best suited to me and meeting my goals. It felt like Kenny was on the journey with me, reviewing my goals and attitudes to risk. I didn’t feel alone with Kenny.

D MUNRO

GLASGOW

I started investing small amounts into my pensions, but wasn’t convinced I was investing correctly if I was to meet my goal of retiring before 60.
Kenny I and discussed my goals and my current finances to ensure my ongoing plan was affordable. The relationship I developed with Kenny has helped immensely, as it feels like a partnership in which I have input, but all the hard work is done by Kenny and his team. The long-term results have been great as a result of this relationship.

MR ANDREWS

NORTH AYRSHIRE

“I wasn’t able to give much time to my finances, and had no idea how to maximise them. I was at a crossroads and seriously needed to look at my long term planning.
I felt my finances were more complex than necessary, and it made me feel nervous and anxious. There were too many policy options to consider.
Kenny took an overall view and came up with a simplified, better performing plan with everything under one umbrella. Kenny took the worry off my shoulders, meaning I’m now far less stressed about my finances.

D SCOTT

NORTH LANARKSHIRE

Get in touch

If you would like a chat to find out more, or have any questions about financial planning, then please get in touch.

0141 739 5466

enquiries@thewealthoffice.co.uk